Answers to Your Top Home Care Questions

Researching in-home care can be an overwhelming process, filled with many questions about types of services, costs, and more. The care experts at Blue Parasol have compiled a list of common home care questions to help you make informed, empowered choices throughout your home care journey.

Click on a question to reveal the answer.

General 1st columnt

In what areas are your services available?

Blue Parasol Home Care serves clients and families throughout New York’s five boroughs: Manhattan, Queens, Brooklyn, Staten Island, and Bronx.

Who needs in-home care?

Any older adult who requires assistance with activities of daily living, including housekeeping, bathing, dressing, hygiene, meal preparation, shopping, or ambulation assistance, or who simply needs a companion for conversation or transportation to and from appointments can benefit from Blue Parasol’s New York home care services.

Are your home care services covered through Medicare, Medicaid, or insurance?

While our non-medical home care services are not covered under Medicare or Medicaid, we can refer your family to a Medicare or Medicaid provider if necessary. If you or your loved one has a long-term care insurance plan, home care services may be covered under the terms of that plan. Please reach out to us if you have any concerns.

Is your agency licensed?

Yes. Blue Parasol Home Care is licensed by the New York State Department of Health as a full-service private duty home care agency.

Are your caregivers insured and bonded?

Yes. All of our caregivers are employed by Blue Parasol and are insured and bonded for your family’s peace of mind.

What makes Blue Parasol Home Care different from other home care companies?

At Blue Parasol, we pride ourselves on being there for our clients through all seasons, meaning that even in the event of an emergency, you can always count on Blue Parasol to continue providing exceptional care for your loved one.

What are the advantages of home care?

One of the biggest benefits of home care is that it allows elderly or disabled clients to receive personal care in the privacy and comfort of their own homes. In-home care helps aging and homebound individuals remain as functional and independent as possible, providing a much higher sense of security and dignity. Home health care also helps to reduce unavoidable readmissions to the hospital; studies have shown that patients recuperating from illness, injury, or surgical procedures heal more quickly and more successfully when recovering at home versus in a medical facility.

Who can receive in-home care?

Any older or disabled adult who requires assistance with activities of daily living, such as housekeeping, bathing, dressing, hygiene, meal preparation, shopping, or ambulation assistance, or who simply needs a companion for conversation or transportation to and from appointments can receive in-home care.

General 2nd column

Will I be able to reach a caregiver after hours? If so, how can I contact someone after hours?

Yes. Blue Parasol has a caregiver on call 24 hours a day, 7 days a week. Simply call our offices after hours and you will be connected to our on-call caregiver.

How quickly can I arrange for service?

Services can typically be set up within 24-48 hours after your in-home assessment.

What if my caregiver is sick and cannot make it to my house?

If a caregiver is sick and cannot make it to your home, Blue Parasol’s schedulers will make every reasonable effort to match you with another caregiver who meets your care needs and criteria for that day.

What kind of services do you provide?

We provide a wide array of personal care, companion care, and respite care services. Please see our Services page for more information.

How are your caregivers screened?

We perform thorough background checks and drug testing to ensure that each of our caregivers meets our high standards of excellence. Our caregivers also receive a full medical evaluation to ensure they are up to date on vaccinations, healthy, and able to safely care for our clients.

What kind of training do your caregivers receive?

Our caregivers receive initial orientation training and ongoing care training from our dedicated staff. All caregivers receive 6 hours of in-service training twice a year for a total of 12 hours of training on emergency preparedness, CPR training, and infection control.